DESIGNED TO ENABLE ANY BRANCH STRATEGY
Bank branch strategies can vary significantly from one institution to another, depending on factors such as the bank's size, target market, geographic locations, technology infrastructure, and customer preferences. There is no "silver bullet" approach that universally applies to all banks.
Axxiome Digital empowers banks to execute their chosen strategies effectively and remain competitive in a dynamic financial market by providing versatility and quick time-to-market.
The Axxiome Digital Teller offers a wide range of features that can be tailored to suit the specific requirements of a bank. Our Teller solution equips branches with comprehensive digital functionalities, eliminating cumbersome paperwork, and delivering a seamless experience for both customers and employees.
Axxiome Digital Teller digitizes all processes, optimizing in-branch experiences whilst facilitating operations, such as:
- Start of Day Processes
- End of Day Reconciliation
- Customer and Account Inquiries
- Cash and Cheque Operations
- Fund Transfers and Bill Payments
- Foreign Currencies
- Saving Books
- and much more...
Our software is designed for optimal efficiency. Seamlessly process and manage multiple transactions in one go. The intuitive interface ensures ease-of-use, bolstering productivity and elevating customer service standards.
CUSTOMER 360 VIEW
Axxiome Digital provides a unified customer view for both retail and commercial customers by seamlessly integrating all backend systems: CRM, Core Banking Systems, Card Management, Payment Hub, and third-party solutions. For teller agents, the days of toggling between multiple applications are over.
- User Satisfaction: Improved bank employee and customer experience with reduced customer wait times.
- Omni-Channel: Seamless experiences, e.g. integrating mobile banking with branches.
- Boost Profits: Enables up-selling with personalized product recommendations.
- Reduce Cost: Enhanced efficiency and productivity with streamlined processes.
- Go Green: Reduce need for any paperwork.
- Empower Innovation: Enable flexible branch strategies, re-designs and core migrations.
FREQUENTLY ASKED QUESTIONS
Banks are adopting various branch innovations, such as pop-up branches for flexibility, Video Teller devices to extend service hours, and customer-operated teller devices.
We collaborate closely with the bank's Business and IT departments to tailor our standard branch and teller processes to their specific requirements. Our vast content library expedites implementation projects for a smooth and efficient process.
Axxiome Digital offers multiple deployment options, including on-premise, self-hostsed and cloud deployments. Read more about the Digital Platform and its deployment options here.