Transformation programs for Insurance Platforms remain highly complex initiatives touching the heart and lungs of a financial institution. The Trade off between market diversification and procedural efficiency has to be managed tightly during an implementation. The following constraints in existing architectures are very often detaining insurances to keep up with the market demands.
Efficiency Constraints:
- Straight end-to-end processing is very often limited by application silos.
- Mainframe infrastructures with related cost levels prevent from easy scalability.
- Fragmented processes with proprietary developments make an end-to-end evaluation (including the related costs) of changes almost impossible.
- Long implementation cycles for new functionality turn efficiency optimizations into cumbersome endeavors.
Diversification Constraints:
- Long time-to-market periods for new product ideas due to inflexibility of IT architectures.
- Poor customer service due to disparate channels.
- Lack insight into business revenues.